Return Policy
We want you to love every item you receive from Mélange. If something isn’t quite right, we’re here to help.
🕒 Return Window
You may request a return within 14 days of delivery. To be eligible, items must be unused, in original condition, and in their original packaging.
📦 Non-Returnable Items
Due to the nature of our products, the following items are not eligible for return:• Apothecary items (balms, salves, liniments, etc.)
• Personalized or custom-made items
• Perishable goods (e.g., baked goods, live plants)
💸 Refunds
Once we receive and inspect your return, we’ll notify you of the approval status. If approved, your refund will be issued to your original payment method within 5–7 business days.🚚 Return Shipping
Buyers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping service.🛠️ Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 3 days of delivery with photos. We’ll make it right.📬 Contact Us
For return requests or questions, email us at [email protected] with your order number and reason for return.